
Frequently Asked Questions About Sealy Mattresses
How do I know if I need a new mattress?
When was the last time you thought about your mattress? Many of us forget that our mattresses are the most used piece of furniture we own. In fact, if you sleep eight hours a night at age 30, you’ve already spent 10 years of your life sleeping, and if you’re a senior citizen at age 60, you’ve already skipped 20 years of sleep. Here are some signs that it’s time to start thinking about renovating your sleeping surface.
- You purchased your current mattress over eight years ago.
- You wake up feeling more tired than you did when you slept.
- A sofa gives more comfort than your bed.
- Your mattress looks worn and uneven.
- You have taken your rank for granted.
Can I compare the old sleep set to the sleep sets available today?
No, mattress design and manufacturing have changed dramatically – even in the past few years! Spring technology has improved, new “comfort” upholstery materials have been developed, and comfort options have expanded to give consumers a greater range of choices! Today’s flat surfaces help support your mattress to prevent sagging or sagging. This maximizes comfort and durability – and ensures that you fully experience the many benefits of owning a Sealy sleep set.
Should I replace my mattress base?
How long should my bed last?
How do I shop for a mattress?
Is it true that other stores sell a similar sleep system as the Sealy Posturepedic?
What does the term posterpedic mean?
POSTERPEDIC is a brand that represents the position and performance of the Sealy brand, the idea of synergy between advanced high-performance raw materials in combination with technology and innovative sustainable manufacturing models that produce a high-quality product to support your personal needs.
Can I compare the old sleep set to the sleep sets available today?
No, mattress design and manufacturing have changed dramatically – even in the past few years! Spring technology has improved, new “comfort” upholstery materials have been developed, and comfort options have expanded to give consumers a greater range of choices! Today’s flat surfaces help support your mattress to prevent sagging or sagging. This maximizes comfort and durability – and ensures that you fully experience the many benefits of owning a Sealy sleep set.
How do I compare sleep sets today?
The best way to know what you’re really buying is to try a Pillowtop mattress, then a firm one, then a soft one. Decide which comfort you prefer, then compare your comfort preferences on three levels—top, mid-range, and bottom-range—and understand the differences. This comparison will help you make an informed decision. If you like the comfort, price, store services, and possible financing options, you can make your purchase at the first store. If you decide to shop at another store, see what you see. Learn about the type of sleep set and its important features, such as the type of innerspring unit, the main comfort layers, the type of edge support, and important features of the mattress base as well.
What type of mattress should I buy for my child?
Your baby should sleep on a Sealy Posturepedic because it provides proper back support. Babies’ bodies are not only always moving, they are always changing, and through all these changes, their growing backs need support. Don’t skimp when buying a new sleeping set for your baby. With Sealy Posturepedic, your little ones will get the comfort they want with the support their growing bodies need.
Can my kids use my old mattress?
Why are there so many different mattress top embroidery designs?
Sizing and Height
Should I be concerned about the height of the mattress?
What are the dimensions of a traditional mattress?
These are the final product measurements. Actual size may vary depending on model, generally, there is a size discrepancy of up to 2.5 cm according to international mattress manufacturing custom
- Saudi King: 200 x 200 cm
- American King: 193 x 203 cm
- King Euro: 180 x 200 cm
- King Mid: 160 x 200 cm – 150 x 200 cm
- Medium: 134 x 200 cm – 120 x 200 cm
- Single: 110 x 200 cm – 100 x 200 cm
- Small Single: 090 x 200 cm – 090 x 190 cm
How can I get a large bed in tight spaces?
Why are some beds today so thick? My sheets don't fit!
Today's mattresses are made with more upholstery and comfort layers than in the past.
Many consumers prefer the plush comfort that thick mattresses provide.
Deep-tab sheets are available at most retail stores.
Does Sealy make non-traditional sizes?
Yes! Seeley understands that people come in different sizes.
Contact your local retailer or email shop@sealyme.com for pricing on the following non-traditional mattresses:
- California King: 183 x 212 cm
- King XL: 200 x 210 cm
- King XXL: 200 x 220 cm
- King XXXL: 200 x 220 cm
Mattress care
How do I carry or move my mattress?
How do I clean my mattress?
Shipping & Delivery
Do I have to be home for delivery?
For most orders, the carrier will leave the box at your door. If you have special delivery needs, please contact our customer service staff.
What if I need to change the delivery address after placing my order?
Do you ship outside Saudi Arabia?
Where will my mattress be shipped from?
How do I get my new rank?
How long does it take to receive the mattress after ordering?
We provide free delivery service, but you are within Saudi Arabia for all orders, and the product is delivered within 7 to 14 days from the date of purchase, noting delivery to the customer's door only.
Do I pay for shipping?
Free shipping. To all regions of the Kingdom.
Can I ship my order faster?
Selection and demand
How do I know if Sealy is the right mattress for me?
Are Sealy mattresses available in retail stores?
What are the dimensions and weight of the mattress?
mattresses weights
- Premier Mattress Set (Height ≈ 38 cm – Mattress Only)
- King California: 42.0 kg
- King Euro: 40.5 kg
- King Medium: 36.5 kg
- Medium: 30.5 kg
- Single: 26.0 kg
- Essential Mattress Set (Height ≈ 29 cm – Mattress Only)
- King California: 42.0 kg
- King Euro: 35.5 kg
- King Medium: 32.5 kg
- Medium: 22.5 kg
- Single: 18.0 kg
- Base set (height 24 cm)
- King California: 23.0 kg - Includes 2 units
- King Euro: 20.0 kg - Includes 2 units
- King Medium: 18.5 kg - Includes 2 units
- Medium: 23.5 kg
- Single: 20.0 kg
- Base set (height 24 cm)
- King California: 20.0 kg - Includes 2 units
- King Euro: 18.0 kg - Includes 2 units
- King Medium: 16.5 kg - Includes 2 units
- Medium: 20.0 kg
- Single: 17.5 kg
- Important Notes
- A king size mattress requires two single bases for logistics and handling.
- The weight of each mattress and base may vary.
- Preparing the new bed
- For simple setup: open the package, pull out the mattress, place it on the bed/base and unfold it.
- Be sure to consult the instructions included in the package!
- If the delivery is done by a dedicated team, the kit will be prepared.
- Once removed from the shipping cover, your Sealy mattress will be ready to use within an hour.
How we build your mattress
Does your mattress use chemical fire retardants?
Does your mattress smell new?
When you receive your mattress, there may be a slight odor. Think of it like the smell in your new car or furniture. It's the result of the open foam cells. The most important thing to know is that the odor will go away within a day or two.
What's in my mattress?
- SEALYCOOL™ COVER
- COPPER FUSION™ FOAM
Copper-infused memory foam acts as a natural conductor, transferring heat away from the body.
- SEALYCOOL™ HD GEL MEMORY FOAM
- SEALYCUSHION™ FOAM
- SEALYSUPPORT™ Foam
Where is my mattress collected?
We are proud that your Sealy mattress is designed in the USA and assembled in Saudi Arabia.
Product Care
Can I clean the cover?
Where is my mattress collected?
We are proud that your Sealy mattress is designed in the USA and assembled in Saudi Arabia.
Does my mattress have a trial period?
We want you to love your Sealy mattress. We know it can take your body at least 30 days to adjust to a new mattress, so we're offering you 100 nights to try it out for free. There is a shipping fee for exchanges and returns, depending on the region.
If you are not satisfied with 100%, we will replace or return it and we will do all the packing work and refund you the cash after deducting the shipping fees and refund you the cash after deducting the shipping fees + If paying by Tamara or Tabby, an additional 10% will be deducted from the total invoice value (installment fees) and we will do our best to satisfy you.
What type of sheets fit my mattress?
Can I use a mattress protector with my mattress?
Can I use a heating pad?
What weight can it hold?
Are the bed furniture pictured on your site sold?
Returns and Exchanges
Can I return my mattress?
Can I replace my mattress with a different look?
How do I restore my rank?
Are there any fees for returning my mattress?
How long does it take to get a refund?
Do I have to ship it back in its original box if I decide to return it?
How long is the warranty on my mattress?
Does the warranty cover defective mattresses?
What if the mattress starts showing dips and body impressions?
Safety standards
Has the product been tested by Sealy?
100% Satisfaction Guarantee
Free shipping. Really easy.
When you order a Sealy mattress, we will ship it via standard shipping for free. So you have more money to spend on things like new sheets. We also provide you with a product card attached to the mattress (please do not remove the card), so if the invoice is lost you can track all the product information and take action to satisfy you
100 Night Experience
We want you to love your Sealy mattress. We know it can take your body at least 30 days to adjust to a new mattress, so we're offering you 100 nights to try it out for free. There is a shipping fee for exchanges and returns, depending on the region.
If you are not 100% satisfied, we will replace or return it, do all the packing work, and refund your money after deducting the shipping fees. We will refund your money after deducting the shipping fees + if the payment is through Tamara, an additional 10% will be deducted from the total invoice value (installment fees) and we will do our best to satisfy you.
Simple return, no stress. No hassle.
If you are not satisfied with your new Sealy mattress, we will replace it or refund your money, no questions asked. We will arrange to pick up the mattress subject to terms and conditions.